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Does the City retrain and cross-train to redeploy staff when priorities change? Is there an opportunity to increase this training?


Yes, retraining and cross-training are used to redeploy staff. Operational requirements and technology often drive the need for change. For example, as operational needs shift, staff may be assigned two roles to support seasonal operations - grounds crew in the summer and roads crew in the winter. Training is provided to support the competencies required for equipment used in the summer and then equipment used in the winter. Training is offered to support the use of new technology. Additionally, a wide range of training is provided to fill in skill gap for employees as their roles shift with priority shifts (such as project management training, contract management).

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